Problems Renewing Your Subscription?

KnifeTricks
Tuesday, April 30, 2019 10:22:12 AM

Rank: Watcher
Groups: Approver, Forum Admin, Member, Moderator, Subscriber
Location: Hendersonville, TN

Joined: 8/31/2008 | Posts: 639 | Points: 3,904

If you're trying to renew your Comic Collector Live subscription, please DO NOT use the internal browser included in the CCL Software.

Please DO use a modern web browser like Google Chrome or FireFox. Once logged into the site, you can navigate to THIS LINK to renew your subscription for another year.

The web browser included in the CCL Software is no longer supported by PayPal. Your transaction will fail unless you use a modern web browser to renew your subscription.

Thanks!

Chance Butler
Graphics

e-mail us at helpdesk@comiccollectorlive.com

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periojustin
Sunday, June 23, 2019 8:48:11 PM

Rank: Supporting Cast
Groups: Member, Subscriber

Joined: 1/15/2007 | Posts: 10 | Points: 4,271

Are we going to get a decent update to the web browser so we can use Paypal???

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SwiftMann
Monday, June 24, 2019 11:17:11 AM

Rank: Beyonder
Groups: Approver, CCL Feature Crew, CR-Guidelines, Member
Location: PA

Joined: 4/19/2007 | Posts: 13,841 | Points: 2,483,360

You can use any current browser independently of the software to update membership and purchase items.

The browser built into the software was a hack version of IE and should not be used.

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talhariaz5193
Thursday, August 10, 2023 11:28:51 AM

Rank: Newbie
Groups: Member

Joined: 8/10/2023 | Posts: 6 | Points: 18

I've been having some issues renewing my subscription recently. The process seems a bit confusing and I've encountered a few errors along the way. I hope the support team can help me resolve these problems soon. Overall, I've been enjoying the service and I'm eager to continue using it without any interruptions.

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Thundercron
Thursday, August 10, 2023 3:08:26 PM

Rank: Beyonder
Groups: Member, Super Seller
Location: Redland, Oregon

Joined: 9/14/2008 | Posts: 5,259 | Points: 82,104

Shop at My Store

talhariaz5193 wrote:

I've been having some issues renewing my subscription recently. The process seems a bit confusing and I've encountered a few errors along the way. I hope the support team can help me resolve these problems soon. Overall, I've been enjoying the service and I'm eager to continue using it without any interruptions.

How are you renewing a subscription when you only just joined today?

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talhariaz5193
Wednesday, August 16, 2023 10:51:11 AM

Rank: Newbie
Groups: Member

Joined: 8/10/2023 | Posts: 6 | Points: 18

Had this issue last month! Was a bit of a headache but managed to sort it out. Anyone else facing this? Maybe we can help each other out. 🤔

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Xylob
Thursday, August 17, 2023 7:52:55 AM

Rank: Beyonder
Groups: Approver, Member

Joined: 8/12/2007 | Posts: 9,650 | Points: 108,021

check my signature below for how to get help

Need help with a Change Request?Click here to contact an approver!
Problems with CCL?
Send an email right away (don't delay!) to helpdesk@comiccollectorlive.com
615-264-4747
Offices are open M-F 8am-5pm Central Time.
You can also e-mail the Chief Brand Officer directly to try to resolve questions/stuff at steve@golocomedia.com for help with password resets, general customer service questions, store order resolution, credit card store updating, questions about comic books and CCL, etc...

There is only One who is fit to judge me. It most definetely isn't YOU.
Take it upon yourself to judge me... and you damn yourself by declaring you are greater than the One.

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