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How to submit Bugs, Issues, and features

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HeroComics
Thursday, October 12, 2023 8:55:24 AM
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BlueMoon wrote:
Is tbis the same issue of daredevil you mentioned previously, and I told you that particular variant number was already in use, which is probably why the system is telling you it's already there?


I neglected to get back to you earlier...

This DD is a variant of the Daredevil (2022) 1 H Joe Quesada 1:50 Hidden Gem Cover, in that it is a 1:200 Virgin cover, but M is the next selectable letter, yet it shows as already in play.

I was able to figure out that selecting 'N' as the variant will allow me to submit it.

My larger problem is that the 'form' that is supposed to appear is a 404 error.

Note: I have several requests that are not approved yet but are easy, in-hand items that I would gladly give more info on if needed.
EVERY on that gets rejected, helps me learn.
HeroComics
Thursday, October 12, 2023 9:39:21 AM
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Bug: Getting an error when trying to EDIT an already submitted change request.

Message: I get the following error when attempting to edit the image on X-Men (1991) 1-O Special Collectors Facsimile Edition

Oops ×Info! Unable to load issue. An invalid row was provided. To contact customer support, use MidTen's Customer Service Contact Form or call (615) 264-4747 continue...

I am trying to submit an edited version of the cover I have already submitted at an approver recommendation.
Joe
Thursday, October 12, 2023 9:41:15 AM
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HeroComics wrote:
Bug: Getting an error when trying to EDIT an already submitted change request.

Message: I get the following error when attempting to edit the image on X-Men (1991) 1-O Special Collectors Facsimile Edition

Oops ×Info! Unable to load issue. An invalid row was provided. To contact customer support, use MidTen's Customer Service Contact Form or call (615) 264-4747 continue...

I am trying to submit an edited version of the cover I have already submitted at an approver recommendation.


Adding this to High Priority Bug. Thanks!!!!





Joe Butler
CEO / Founder

You can reach us by phone at (615) 264-4747
and you can e-mail us at helpdesk@comiccollectorlive.com

MoonKnight1
Thursday, October 12, 2023 11:27:13 AM
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When searching for a series in the old format you could narrow the search by specifying "Begins With, Ends With, Contains or Exact Match" but I don't see that anymore. Am I missing something or is it gone?


Hall of Heroes Quote of the Week

When life gives you lemons you make lemonade. Then find someone who life gave vodka to and become friends with them.


Check out my eBay store here: Hall Liquidations
wildd0g
Thursday, October 12, 2023 4:01:49 PM
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wildd0g wrote:
Issue: Cover image edits don't change.

Example: Gunslinger Spawn #9 has a cover image that shows issue #5 on the cover. My assumption is that it was promo art. A few days ago, I submitted a correct cover scan and it still hasn't updated to the new image. I've went in an hit the re-master button a few times, but still nothing.

This was an issue even before the newest update. The desktop version showed the change immediately, but the website version never does.


Bump
icarus201
Friday, October 13, 2023 7:47:41 AM
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wildd0g wrote:
wildd0g wrote:
Issue: Cover image edits don't change.

Example: Gunslinger Spawn #9 has a cover image that shows issue #5 on the cover. My assumption is that it was promo art. A few days ago, I submitted a correct cover scan and it still hasn't updated to the new image. I've went in an hit the re-master button a few times, but still nothing.

This was an issue even before the newest update. The desktop version showed the change immediately, but the website version never does.


Bump

You need to clear the history on your browser(s). Clearing the cache and cookies updates all images.
Marvel Universe® ~ No-one Ever Really Dies.

Make sure that you read and understand the forum rules here
wildd0g
Friday, October 13, 2023 7:16:44 PM
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icarus201 wrote:

You need to clear the history on your browser(s). Clearing the cache and cookies updates all images.


Holy crap it worked! I wish I would have known this a long time ago lol. Thanx!
Kingsman
Saturday, October 14, 2023 11:34:15 AM
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So here is an odd one . . .

When I search for the Marvel series "Sleepwalker", I receive an error page. I have attempted this on my desktop, laptop, and iPhone and I receive the same error message. I have not had this issue when searching for other titles.
Thundercron
Saturday, October 14, 2023 12:01:30 PM
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Kingsman wrote:
So here is an odd one . . .

When I search of the Marvel series "Sleepwalker", I receive an error page. I have attempted this on my desktop, laptop, and iPhone and I receive the same error message. I have not had this issue when searching for other titles.


Hey, me too! Guess we won't be selling any of those anytime soon!
MoonKnight1
Saturday, October 14, 2023 3:03:25 PM
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Thundercron wrote:
Kingsman wrote:
So here is an odd one . . .

When I search of the Marvel series "Sleepwalker", I receive an error page. I have attempted this on my desktop, laptop, and iPhone and I receive the same error message. I have not had this issue when searching for other titles.


Hey, me too! Guess we won't be selling any of those anytime soon!

Yep. Just tried and got the same thing. I hope there aren't too many more like that.


Hall of Heroes Quote of the Week

When life gives you lemons you make lemonade. Then find someone who life gave vodka to and become friends with them.


Check out my eBay store here: Hall Liquidations
MoonKnight1
Saturday, October 14, 2023 3:27:53 PM
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I tried just plain "Sleep" and that doesn't work either.

Searched "Walker" and that goes down to Robotech: Firewalkers and then I get the spinning loading thingy.


Hall of Heroes Quote of the Week

When life gives you lemons you make lemonade. Then find someone who life gave vodka to and become friends with them.


Check out my eBay store here: Hall Liquidations
Thundercron
Saturday, October 14, 2023 3:46:29 PM
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MoonKnight1 wrote:
I tried just plain "Sleep" and that doesn't work either.

Searched "Walker" and that goes down to Robotech: Firewalkers and then I get the spinning loading thingy.


"Walker" send me to the error page. I tried a variety of truncated versions of "sleepwalker" (ie, walk, leep, walk, etc) and they all result in the "oops" error message.
HeroComics
Saturday, October 14, 2023 5:44:36 PM
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Thundercron wrote:
MoonKnight1 wrote:
I tried just plain "Sleep" and that doesn't work either.

Searched "Walker" and that goes down to Robotech: Firewalkers and then I get the spinning loading thingy.


"Walker" send me to the error page. I tried a variety of truncated versions of "sleepwalker" (ie, walk, leep, walk, etc) and they all result in the "oops" error message.


My error when searching 'sleepwalker' is as follows:

Oops
×Info! Conversion from type 'DBNull' to type 'String' is not valid.
pottersan
Sunday, October 15, 2023 10:40:35 AM
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HeroComics wrote:
Thundercron wrote:
MoonKnight1 wrote:
I tried just plain "Sleep" and that doesn't work either.

Searched "Walker" and that goes down to Robotech: Firewalkers and then I get the spinning loading thingy.


"Walker" send me to the error page. I tried a variety of truncated versions of "sleepwalker" (ie, walk, leep, walk, etc) and they all result in the "oops" error message.


My error when searching 'sleepwalker' is as follows:

Oops
×Info! Conversion from type 'DBNull' to type 'String' is not valid.


Well although I do get those same errors when I search using the search feature on the top search buttonon the blue bar, I CAN see my sleepwalker listings in my store and then when I click on the title, I can see the other one people have for sale.

Some sort of search path problem?


If I don't have what you need, please check out these other great CCL Stores;
BlueMoon Comics, ComicVortex,The Goblin's Cavern, Manhattan on Mars, Edgewood Comics,Hall of Heroes
,



Please visit my wonderfully amazing eBay store for loose figures, CDs, DVDs and much more; Alpha Comics.

MoonKnight1
Monday, October 16, 2023 3:56:54 PM
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Sleepwalker still not showing up for me.


Hall of Heroes Quote of the Week

When life gives you lemons you make lemonade. Then find someone who life gave vodka to and become friends with them.


Check out my eBay store here: Hall Liquidations
MichaelWagner
Sunday, September 08, 2024 6:56:20 PM
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What does it mean when I look at an issue that shows 5 copies available starting at $1.00 and when I click to see the prices and sellers, only 1 seller with 1 copy at over the lowest available price is all that shows?
BlueMoon
Sunday, September 08, 2024 7:14:31 PM
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A store went into vacation mode and never came back. Tons of screwed up numbers like that because of it.
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